Prohibited Items List

This list protects customer property, our facility, our staff, and ensures legal compliance for our climate-controlled storage service using sealed totes and pest-safe workflows.

Last updated: January 15, 2025

1. Hazardous Materials & Dangerous Goods

Absolutely no hazardous, flammable, corrosive, or explosive materials.

  • 🚫Gasoline, diesel, kerosene, lamp oil, lighter fluid
  • 🚫Propane tanks, butane canisters, and all compressed gas cylinders
  • 🚫Fireworks, explosives, detonators, flares
  • 🚫Ammunition or firearm reloading materials
  • 🚫Paint, varnish, paint thinners, mineral spirits, solvents
  • 🚫Pool chemicals, chlorine tablets, shock treatments
  • 🚫Fertilizers, pesticides, herbicides
  • 🚫Acids, corrosives, caustic cleaners, lye
  • 🚫Aerosol cans (spray paint, hairspray, cooking spray)
  • 🚫Automotive fluids (engine oil, brake fluid, transmission fluid, coolant)
  • 🚫Batteries containing free liquid acid
  • 🚫Radioactive materials or components
  • 🚫Asbestos or asbestos-containing materials

2. Liquids, Semi-Liquids, & Spillable Materials

To prevent leaks, mold, contamination, or damage to totes and other stored items. No liquids of ANY kind, including but not limited to:

  • 🚫Bottled beverages (water, juice, soda, alcohol)
  • 🚫Household cleaners or detergents
  • 🚫Shampoo, conditioner, soaps, lotions, gels
  • 🚫Perfume, aftershave, liquid cosmetics
  • 🚫Oils (cooking oil, essential oils, motor oil)
  • 🚫Paint, glue, adhesives
  • 🚫Ink cartridges not factory sealed
  • 🚫Snow globes or decorative items containing liquid
  • 🚫Liquid-filled electronics (radiators, humidifiers, etc.)
  • 🚫Candles (wax melts in heat and creates odors)
  • 🚫Cosmetics that melt or ooze (lip gloss, certain makeup products)
  • 🚫Food spreads, honey, syrup, or sauces
  • 🚫Even sealed liquids are prohibited. This is a mandatory policy for tote-based storage.

3. Perishable, Odorous & Food-Related Items

These attract pests, mold, and odors even when sealed.

  • 🚫All food (fresh, canned, packaged, powdered, or expired)
  • 🚫Pet food or animal feed
  • 🚫Supplements, protein powders, nutrition bars
  • 🚫Items previously used for food storage unless thoroughly cleaned
  • 🚫Beverages of any kind
  • 🚫Items with strong or lingering odors (candles, incense, air fresheners, mothballs)

4. Biological, Medical & Living Items

No biological risk or living things allowed.

  • 🚫Medical waste, sharps, biohazardous material
  • 🚫Prescription medications, controlled substances
  • 🚫Illegal drugs and drug paraphernalia
  • 🚫Human or animal remains (including ashes/cremains)
  • 🚫Living or dead animals, insects, plants
  • 🚫Taxidermy or untreated hides
  • 🚫Soil, compost, or organic matter

5. High-Value Items & Irreplaceables

To prevent loss, theft disputes, and insurance complications.

  • 🚫Cash, currency, rare coins
  • 🚫Jewelry, gemstones, precious metals
  • 🚫Collectibles over a certain declared value
  • 🚫Negotiable instruments (checks, bonds, securities)
  • 🚫Original irreplaceable documents (wills, deeds, birth certificates, passports)
  • 🚫Uninsured artwork or items exceeding your stated coverage limits
  • 🚫These are not allowed in totes due to insurance and liability limitations.

6. Weapons, Illegal Items, & Contraband

  • 🚫Firearms (operational or inoperable)
  • 🚫Weapon parts, magazines, ammunition
  • 🚫Knives exceeding legal carry limits (unless household)
  • 🚫Stolen property
  • 🚫Counterfeit or pirated materials
  • 🚫Items prohibited by local, state, or federal law

7. Moisture, Mold, & Contaminant Risks

Your totes are sealed-bagged, so any moisture becomes a trapped mold risk.

  • 🚫No wet, damp, or recently washed items, including:
  • 🚫Clothing, towels, bedding, or fabrics that are not fully dry
  • 🚫Items exposed to flooding or moisture
  • 🚫Items with visible mold, mildew, or musty odor
  • 🚫No items with strong or persistent smells, including:
  • 🚫Candles
  • 🚫Perfumes, sprays
  • 🚫Incense
  • 🚫Essential oils
  • 🚫Chemical deodorizers

8. Bulky, Sharp, or Structural-Damage Risks

To protect the tote, bag, drivers, and warehouse handling systems.

  • 🚫Items exceeding tote dimensions or weight limits
  • 🚫Overly sharp tools that could puncture the tote (chainsaws, loose blades)
  • 🚫Construction debris
  • 🚫Sand, gravel, rocks (excess weight & contamination risk)
  • 🚫Bicycles, furniture, or oversized hobby equipment

9. Electronics & Batteries (Special Rules)

Allowed only under strict conditions:

✓ Permitted (with conditions):

  • •Permitted if batteries are removed and stored separately
  • •Small lithium-ion devices allowed if sealed and labeled
  • 🚫Loose lithium-ion batteries not in protective packaging
  • 🚫Damaged, swollen, or overheating batteries
  • 🚫Electronics containing liquids (humidifiers, radiators, lava lamps)

10. Other Restricted Items

  • 🚫Used tires (fire hazard, disposal issue)
  • 🚫Large rugs or fur items unless climate-controlled
  • 🚫Any item requiring licensed storage or handling

Important Notice

This prohibited items list is part of our Terms of Service. By using our storage service, you agree to comply with these restrictions. Violations may result in additional fees, removal of items, or termination of service.

If you have questions about whether a specific item is allowed, please contact our support team before storing it.