Privacy Policy

Our Commitment to Your Privacy

We take your privacy seriously. We will never sell your data to third parties. We only collect the information we need to conduct business and provide you with our storage services.

Information We Collect

We only collect the information necessary to provide our storage services:

• •Account Information: Name, email address, phone number, and mailing address
• •Service Information: Delivery addresses, tote inventory, photos and descriptions of stored items, delivery preferences
• •Payment Information: Billing address and payment method (processed securely through our payment processor)
• •Usage Data: Information about how you interact with our website and services to improve your experience

How We Use Your Information

We use your information solely for business purposes:

• •To provide, maintain, and improve our storage services
• •To process your requests, deliveries, and payments
• •To communicate with you about your account, deliveries, and service updates
• •To ensure the security and safety of your stored items
• •To comply with legal obligations and protect our rights

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• •Service Providers: With trusted partners who help us operate our business (e.g., payment processors, delivery services) under strict confidentiality agreements
• •Legal Requirements: When required by law, court order, or to protect our rights and safety
• •Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to users)

Data Security

We implement industry-standard security measures to protect your personal information:

• •Encrypted data transmission and storage
• •Secure authentication and access controls
• •Regular security audits and updates
• •Limited access to personal information on a need-to-know basis

Your Rights

You have the right to:

• •Access and review your personal information
• •Update or correct your account information
• •Request deletion of your account and personal data
• •Opt out of non-essential communications

To exercise these rights, please contact our support team through your dashboard or our contact page.

Cookies & Tracking

We use cookies and similar technologies to:

• •Maintain your login session and preferences
• •Analyze website usage to improve our services
• •Ensure website security and functionality

You can control cookies through your browser settings, though this may affect some website functionality.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Material changes will be communicated to you via email or through your dashboard. The "Last updated" date at the top of this page indicates when the policy was last revised.

Questions About Privacy?

If you have questions about this privacy policy or how we handle your data, please contact our support team.